FAQ

**Frequently Asked Questions**

**1. Where do you ship from?**  
We ship directly from our U.S. or global warehouses, depending on product availability and location.

**2. How long does shipping take?**  
Standard U.S. shipping typically takes 5–10 business days.

**3. Can I track my order?**  
Yes! Once your order is shipped, you'll receive a tracking number via email.

**4. Do you accept returns?**  
Yes. We offer returns within 14 days of delivery. Please refer to our Refund Policy.

**5. What payment methods do you accept?**  
We accept Visa, Mastercard, American Express, Amazon Pay, PayPal, Apple Pay, Google Pay, and more.

**6. What if I received the wrong or damaged item?**  
Please contact us at support@heartlife.top within 3 days of receiving the item with photos.

**7. How do I contact customer support?**  
Email us at support@heartlife.top — we typically respond within 24 hours.